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Privacy Policy

We respect your privacy. This page explains the types of information we collect, how we use it, who we share it with, and the rights you have regarding your data when using Zordigo.

Introduction

Welcome to Zordigo. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services, including the Zordigo Driver & Packer App and the Zordigo Dispatcher App, and our web dashboard.

Information We Collect

We collect the following categories of information:

Personal Information

Name
Address
Email address
Phone number
Payment information

Non-Personal Information

IP address
Browser and device info
Usage data and analytics
Crash logs and performance metrics

Permissions Used (Driver & Packer App)

Location: For navigation, live tracking and accurate ETAs.
Phone: To enable calls via the device’s default dialer.
SMS: To enable messaging via the device’s default messaging app.
Camera: For QR scanning and capturing Proof of Delivery/Failure (POD/POF).
Storage: To download invoices, receipts, and required documents.

How We Use Your Information

To create and manage your account and process transactions.
To schedule, assign and track deliveries and communicate order updates.
To improve our services, monitor app performance and troubleshoot issues.
To enhance security and prevent fraud or abuse of the platform.

Sharing Your Information

We do not sell your personal information. We may share data only in these cases:

Service providers: Payment processors, hosting, SMS/email providers who act on our behalf.
Legal requirements: When necessary to comply with laws, subpoenas, or other legal processes.
Business transfers: In connection with mergers, acquisitions, or asset sales.

Your Rights

You can request access to, correction of, or deletion of your personal data. To do so, contact us at the address below.

Security

We use industry-standard security measures to protect user data. While we take reasonable steps to secure data, no system is completely immune to risk.

Changes to This Privacy Policy

We may update this policy. When we do, the updated policy will be posted here and any material changes will be communicated as required by law.

Contact Us

Email: zordigorapidreach@gmail.com
Phone: 0120-6950483
Address: III-B 1, Second Floor Near Holy Child School Nehru Nagar, Ghaziabad, Uttar Pradesh, India 201001
Contact No.: +91-9910206708, +91-9910206748